Helping Neighbors in Need in Sandy Springs & Dunwoody since 1987.

Helping Neighbors in Need in Sandy Springs & Dunwoody since 1987.

Client Rights & Responsibilities

CAC Clients Have the Right to:

  • Receive professional, courteous, and caring assistance that respects and appreciates differences related to race, ethnicity, national origin, gender, sexual orientation, religion, personal values, age, disability, and economic or veteran status.
  • Fair Treatment
    You have the right to expect us to apply eligibility criteria fairly and impartially.
  • Courtesy and Consideration
    Clients have the right to be treated with courtesy, respect, and consideration.
  • Privacy and Confidentiality
    You have the right to expect that your personal and financial information is protected against unauthorized use or disclosure. We do not release information without your written permission, except upon court order, as required by law (as in the case of certain communicable diseases and reports of child abuse), or as required, in our judgment, to protect you or others from physical danger.
  • Information
    You have the right to get complete, accurate, and clear information about your rights, entitlements, and obligations you need to participate in decisions about your care, and to give consent before any information or referrals are completed.
  • Entitlements
    You have the right to every service you are eligible for
  • Formal Review
    If you believe you have not received fair treatment or inadequate services, you have the right to appeal your case. If you feel your rights have not been respected, we encourage you to speak with a supervisor.

CAC Client Responsibilities:

  • To provide accurate and complete information about your current situation and provide documentation.
  • To ask questions to make sure you understand the services you will receive and any instructions.
  • To follow through on pending documentation to obtain services.
  • To keep your appointment, or change or cancel it in a timely manner, to allow others in need to have access to services.
  • To use services wisely, be aware of costs of services and not waste resources.
  • To be respectful of others, including staff, volunteers and clients.
  • To communicate with volunteers or a staff member if you have concerns or suggestions about the care you receive here, so we can work together to provide you with the best possible service in the future.

Classes & Events

Jan
17
Thu
6:30 pm English/ESOL Levels 1, 2 & 3 PM
English/ESOL Levels 1, 2 & 3 PM
Jan 17 @ 6:30 pm – 9:00 pm
English for Speakers of Other Languages (ESOL) Session January – June 2019 Tuesdays & Thursdays 6:30 p.m. – 9:00 p.m. Textbooks cost $30. No classes on holidays. Martes y jueves de 6:30 p.m. a 9:00[...]
6:30 pm Power Point 2
Power Point 2
Jan 17 @ 6:30 pm – 8:00 pm
Power Point 2: Design presentations using words and pictures. Classes are free and available to clients and the general public, space permitting.
Jan
21
Mon
6:30 pm English/ESOL Basic and Level 4
English/ESOL Basic and Level 4
Jan 21 @ 6:30 pm – 8:30 pm
English for Speakers of Other Languages (ESOL) Basic Level and Level 4 Session January – June 2019 Mondays & Wednesdays 6:30 pm – 8:30 pm Textbooks cost $30. No classes on holidays. Niveles Básico y[...]
Jan
22
Tue
9:30 am English/ESOL Levels 1, 2 & 3 AM
English/ESOL Levels 1, 2 & 3 AM
Jan 22 @ 9:30 am – 12:30 pm
English for Speakers of Other Languages (ESOL) Registration Opens June 2018 Session July – December 2018 Tuesdays & Thursdays 9:30 a.m. – 12:30 p.m. Textbooks cost $30. Martes y jueves de 9:30 a.m. a 12:30[...]
6:30 pm Digital Life 1
Digital Life 1
Jan 22 @ 6:30 pm – 8:00 pm
Digital Life 1 : Create your social media accounts. Classes are free and available to clients and the general public, space permitting.