How Can We Help?
CAC provides short term emergency financial assistance to families or individuals facing a financial crisis.
Our three mini-market locations provide a grocery store-like shopping experience where clients select food items to supplement their grocery shopping.
CLOTHING & ITEMS
With like-new clothing, accessories, home goods, and furniture, the CAC Upscale Thrift shop ensures that everyone has access to high-quality clothing.
CAC helps ensure the use of all eligible tax credits for maximum refunds and proper filing with Uncle Sam!
CAC youth programs provide seasonal assistance to children of current clients and families seeking help.
CAC adult education classes focus on enhancing life skills and improving job skills, including language skills.
CAC may be able to help you if are looking for a job or a path to a better job through career counseling, workshops, and more.
Who Is Eligible?
CAC provides emergency assistance to residents of Sandy Springs, Dunwoody and the part of Doraville served by Dunwoody schools. Assistance of food, clothing and emergency financial assistance are available to those who qualify. If you are not sure you qualify, please contact us.
CAC adult education classes, career services, VITA tax preparation, and SNAP/Medicaid/WIC application services are available to everyone.
How to Apply
Applicants seeking assistance must make an appointment.
To begin the process of making an appointment, you can submit a Request for Assistance Form by clicking the button below.
or call the Helpline (770) 552-4015 and leave a message with your contact information.
Government-issued picture ID, such as a driver’s license or passport.
Proof of Current Address
Copy of current apartment lease, mortgage, or utility bill for each adult in the household.
Documentation for Underage Children
Birth certificates, passports, school enrollment forms, and/or custody papers.
Proof of Income
May be proven by a pay stub, direct deposit statements/bank statements, IRS tax documentation (W2 or 1099 from the previous year), Social Security statement, Unemployment Benefits statement, SNAP/TANF/WIC statements, free/reduced lunch school meal statement, etc. If you are not sure if your documentation is sufficient, please contact us to clarify.
Additional Documents for Emergency Assistance
Documentation of Hardship for All Residents Living at a Given Address
Examples: separation notice, medical bills paid for by the client, funeral receipts, etc. Client’s name must appear on the bill being submitted for documentation.
Financial Assistance will ONLY be considered for clients who have not already received financial assistance from CAC in the previous twelve months. Those who already received financial assistance from CAC in the previous twelve months are encouraged to contact United Way for other assistance options: call 211 or visit the United Way website. Catastrophic situations will be evaluated on a case-by-case basis.
Staff paid and volunteer will, to the best of their ability, ensure confidentiality and privacy in regard to history, records, and discussions about the people we serve. The very fact that an individual is served by this nonprofit must be kept private or confidential; disclosure can be made only under specified conditions, which are described below, for reasons relating to law enforcement and fulfillment of our mission. This means that staff shall not disclose any information about a person, including the fact that the person is or is not served by Community Assistance Center, to anyone outside of this organization unless authorized by the executive director or other authorized personnel. The principle of confidentiality must be maintained in all programs, departments, functions and activities.
- No information requested by someone outside the nonprofit will be given over the telephone. Staff is instructed to respond with the statement: “Nonprofit policy does not permit me to give out this information.” That includes whether or not a person is or has been served by this nonprofit unless authorized in writing by the client.
- Before information is released, release-of-information forms will be explained and completed in the presence of the person about whom any information may be released.
- No information about individuals or records will be released to state, federal, or other agencies that enables the identification of any person by name, address, Social Security number, or other coding procedure.
- If records are inspected by an outside agency, the individual(s) who inspect the records must be specifically authorized to do so by the executive director. The taking of notes, copying of records, or removal of records is specifically prohibited in such cases.
- Staff will not discuss any individual’s record with unauthorized individuals, whether on or off duty. All staff is required to sign a confidentiality acknowledgment stating their responsibility and commitment in regard to client information.
CAC Client Rights
CAC Clients Have the Right to:
- Receive professional, courteous, and caring assistance that respects and appreciates differences related to race, ethnicity, national origin, gender, sexual orientation, religion, personal values, age, disability, and economic or veteran status.
- Fair Treatment
You have the right to expect us to apply eligibility criteria fairly and impartially.
- Courtesy and Consideration
Clients have the right to be treated with courtesy, respect, and consideration.
- Privacy and Confidentiality
You have the right to expect that your personal and financial information is protected against unauthorized use or disclosure. We do not release information without your written permission, except upon court order, as required by law (as in the case of certain communicable diseases and reports of child abuse), or as required, in our judgment, to protect you or others from physical danger.
You have the right to get complete, accurate, and clear information about your rights, entitlements, and obligations you need to participate in decisions about your care, and to give consent before any information or referrals are completed.
You have the right to every service you are eligible for
- Formal Review
If you believe you have not received fair treatment or inadequate services, you have the right to appeal your case. If you feel your rights have not been respected, we encourage you to speak with a supervisor.
CAC Client Responsibilities
- To provide accurate and complete information about your current situation and provide documentation.
- To ask questions to make sure you understand the services you will receive and any instructions.
- To follow through on pending documentation to obtain services.
- To keep your appointment, or change or cancel it in a timely manner, to allow others in need to have access to services.
- To use services wisely, be aware of costs of services and not waste resources.
- To be respectful of others, including staff, volunteers and clients.
- To communicate with volunteers or a staff member if you have concerns or suggestions about the care you receive here, so we can work together to provide you with the best possible service in the future.
Referrals & Additional Resources
EMERGENCY HOUSING/ SHELTER
LATINO PROGRAMS & SERVICES
MENTAL HEALTH SERVICES
Division of Family and Children Services (DFCS)
8215 Roswell Rd
Sandy Springs, GA 30350
7741 Roswell Road
Sandy Springs, GA 30350
Services Available at Fulton County North Service Center