Helping Neighbors in Need in Sandy Springs & Dunwoody since 1987.

Helping Neighbors in Need in Sandy Springs & Dunwoody since 1987.

Client Rights & Responsibilities

CAC Clients Have the Right to:

  • Receive professional, courteous, and caring assistance that respects and appreciates differences related to race, ethnicity, national origin, gender, sexual orientation, religion, personal values, age, disability, and economic or veteran status.
  • Fair Treatment
    You have the right to expect us to apply eligibility criteria fairly and impartially.
  • Courtesy and Consideration
    Clients have the right to be treated with courtesy, respect, and consideration.
  • Privacy and Confidentiality
    You have the right to expect that your personal and financial information is protected against unauthorized use or disclosure. We do not release information without your written permission, except upon court order, as required by law (as in the case of certain communicable diseases and reports of child abuse), or as required, in our judgment, to protect you or others from physical danger.
  • Information
    You have the right to get complete, accurate, and clear information about your rights, entitlements, and obligations you need to participate in decisions about your care, and to give consent before any information or referrals are completed.
  • Entitlements
    You have the right to every service you are eligible for
  • Formal Review
    If you believe you have not received fair treatment or inadequate services, you have the right to appeal your case. If you feel your rights have not been respected, we encourage you to speak with a supervisor.

CAC Client Responsibilities:

  • To provide accurate and complete information about your current situation and provide documentation.
  • To ask questions to make sure you understand the services you will receive and any instructions.
  • To follow through on pending documentation to obtain services.
  • To keep your appointment, or change or cancel it in a timely manner, to allow others in need to have access to services.
  • To use services wisely, be aware of costs of services and not waste resources.
  • To be respectful of others, including staff, volunteers and clients.
  • To communicate with volunteers or a staff member if you have concerns or suggestions about the care you receive here, so we can work together to provide you with the best possible service in the future.

Classes & Events

Nov
18
Mon
11:00 am ESOL/English Registration & Plac...
ESOL/English Registration & Plac...
Nov 18 @ 11:00 am – Nov 21 @ 1:00 pm
REGISTER IN NOVEMBER FOR FREE ESOL at CAC! NEW SEMESTER Jan – May 2020 Five levels, Basic through Level 4 5 NIVELES!! ESOL/CLASES DE INGLÉS GRATIS CLASS TIMES: Levels 1, 2 & 3 Tuesdays &[...]
4:30 pm ESOL/English Registration & Plac...
ESOL/English Registration & Plac...
Nov 18 @ 4:30 pm – Nov 21 @ 6:00 pm
REGISTER IN JUNE FOR FREE ESOL at CAC! NEW SEMESTER Jan – May, 2020 (5 months) REGISTER November 18, 19, 20 & 21 11 am to 1 pm, and 4:30 pm to 6 pm Five[...]
Nov
22
Fri
10:00 am Yarning for You
Yarning for You
Nov 22 @ 10:00 am – 11:30 am
Have fun learning how to knit and crochet! We knit and crochet with a purpose. Items may be donated to the CAC thrift shop to go to families in need. You can learn or just[...]
Nov
28
Thu
all-day CAC Closed
CAC Closed
Nov 28 all-day
CAC will be closed for all services.
Nov
29
Fri
all-day CAC Closed
CAC Closed
Nov 29 all-day
CAC will be closed for all services.