Individual Volunteer Opportunities

Join the hundreds of CAC volunteers and make a difference in the lives of our neighbors in need! If you have the heart and compassion to serve we have a job for you! On-site and remote volunteer opportunities are available in all areas of CAC.

Volunteers ages 15 and older are welcome. Volunteers serve in the food pantry, thrift shop, donation center and as serve as financial assistance interviewers. Food delivery and pick-up drivers are also needed. Volunteers are most needed Monday – Friday, 9:30 am – 1:30 pm for 3 or 4 hour shifts. All volunteers would ideally be able to work on a re-occurring basis such as once a week since positions require training.

Throughout the year we seek volunteers to work on seasonal programs and events such as the school supply program, Adopt-a-Family for the Holidays, the Volunteer Income Tax Assistance (VITA) program, inventory and the Vintage Affair.

Volunteer teachers are needed to teach adult education classes during the day and evenings. Classes include English for Speakers of Other Languages (ESOL), computer workshops and personal financial management.

CAC accepts volunteers seeking to serve community service hours, whether for school, religious or civic organization requirements. Click here for information on how to request community service hours.

Sign up for volunteer slots here or contact volunteers@ourcac.org .

Volunteer Positions and Descriptions:

Food Pantry Check-In and Check-Out
These positions entail working outside at 8607 Roswell Rd, talking to new and existing clients in person to verify identification, weigh outgoing food and using a computer.

Food Pantry Distribution and Donation Processing
Keep market shelves stocked with staples, help distribute refrigerated food to clients. Receive and process large deliveries. Stock and organize shelves, fridges and freezers. Involves some lifting.

Thrift Shop Sales Clerks
Serve as sales clerks operating the register for sales, help shoppers as needed and help stock the retail floor.

Thrift Shop Donation Sorters/Pricers
Receive donations, sort, price and hang donations of clothing and home goods and stock the retail floor.

Adult Education Teachers
Teach ESOL/English, computer and personal financial management classes.

Phone Messages and Data Entry
Retrieve phone messages on the Help Line from clients or perform data entry duties for client services.  Opportunities on-site and remote.

Financial Assistance/Client Interviewers
Help neighbors apply for emergency financial assistance for rent or utilities. Meet with clients to conduct assistance interviews. Use of computer is required.

The following skills are necessary for financial assistance interviewers:

Compassion that enables the interviewer to listen and discern clients’ needs, situation, and what CAC can do to best help them. This is often an emotional time for a client, and being a good listener, able to read between the lines and discern the facts and what’s needed to support the case is critical.

Communication skills – the ability of listening, speaking, observing and empathizing clearly and as intended so clients receive the support they need in their time of crisis.

Strong organization skills – the ability to maintain and organize client information and documents in way that’s easy to track.

Computer skills – Microsoft Word, Excel and Adobe, internet usage, Gmail, downloading and saving documents sent in a variety of methods (pics, scans). Coaching some clients on how to attach docs, complete CAC docs online. You must have a computer, internet connection and a phone line. You must at least be comfortable navigating the internet and using Microsoft office.

Seasonal Programs
VITA:
Feb – April. Volunteers help clients fill out and submit tax return forms online.
Vintage Affair: March – Oct. Volunteers help with event planning, solicit auction donations, help with event set up and more.
Tools for School: July. Volunteers help pack backpacks with school supplies and help distribute to families.
Adopt-a-Family:
Oct – Dec. Volunteers work with clients and donors by phone, online and in-person. Work with an online database, process gift donations, distribute gifts to clients.