Individual Volunteer Opportunities
Join the hundreds of CAC volunteers and make a difference in the lives of our neighbors in need! If you have the heart and compassion to serve we have a job for you! Onsite and remote volunteer opportunities are available in all areas of CAC.
Onsite volunteers serve in the food pantry, thrift shop and donation center. Onsite volunteers are most needed Monday – Friday, 9:30 am – 1:30 pm. All volunteers would ideally be able to work on a re-occurring basis such as once a week since positions require training.
Remote opportunities include serving as client interviewers and adult education teachers. Behind the scenes duties are also available such as retrieving phone messages from clients, data entry, and food delivery and pick-up drivers. Day and evening hours can be accommodated.
Throughout the year we seek volunteers to work on seasonal programs and events such as the school supply program, Adopt-a-Family for the Holidays, the Volunteer Income Tax Assistance (VITA) program, inventory and the Vintage Affair.
Volunteer teachers are needed to teach adult education classes during the day and evenings. Classes include English for Speakers of Other Languages (ESOL), computer workshops and personal financial management.
CAC accepts volunteers seeking to serve community service hours, whether for school, civic organization requirements or court ordered. Click here for information on how to request community service hours.
Volunteering During COVID-19
CAC takes safety measures to protect the health of everyone at CAC facilities that include required masks, temperature checks and social distancing. Volunteers ages 15 and older are welcome for onsite volunteering. Individuals 65 and older may make a personal determination about volunteering onsite based on their comfort level. Medically fragile individuals are required to continue to stay at home due to COVID-19.
Volunteer Positions and Descriptions:
Food Pantry Check-In and Check-Out
These positions entail working outside at 8607 Roswell Rd, talking to new and existing clients in person to verify identification, weigh outgoing food and using a computer. Training provided. Shifts available Mondays, Wednesdays, and Fridays.
Food Pantry Distribution and Donation Processing
Keep outdoor market shelves stocked with staples, help distribute refrigerated food to clients, Mondays, Wednesday and Fridays.
Receive and process large deliveries. Stock and organize shelves, fridges and freezers. Involves some lifting, Monday – Saturday.
Thrift Shop Greeters
Greet customers at the entrance, take temperatures and track number of people in the store not to exceed maximum number.
Thrift Shop Sales Clerks
Serve as sales clerks, help shoppers as needed and help stock the retail floor.
Thrift Shop Donation Sorters/Pricers
Receive donations, sort, price and hang donations of clothing and home goods and stock the retail floor.
Adult Education Teachers
Teach ESOL/English, computer and personal financial management classes remotely using Zoom video conferencing.
Financial Assistance/Client Interviewers
Work with potential clients by phone and by email on financial assistance requests.
The following skills are necessary for financial assistance interviewers:
Compassion that enables the interviewer to listen and discern clients’ needs, situation, and what CAC can do to best help them. This is often an emotional time for a client, and being a good listener, able to read between the lines and discern the facts and what’s needed to support the case is critical.
Communication skills – the ability of listening, speaking, observing and empathizing clearly and as intended so clients receive the support they need in their time of crisis.
Strong organization skills – the ability to maintain and organize client information and documents in way that’s easy to track.
Computer skills – Microsoft Word, Excel and Adobe, internet usage, Gmail, downloading and saving documents sent in a variety of methods (pics, scans). Coaching some clients on how to attach docs, complete CAC docs online. You must have a computer, internet connection and a phone line. You must at least be comfortable navigating the internet and using Microsoft office.